Privacy Policy
Last Updated:
Theodor Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and website.
1. Information we collect
1.1 Information you provide
Name and email (when you contact support or subscribe)
Recordings of heart and lung sounds you make with the app
The results of those recordings and any notes you add to them
Preferences and settings within the app
1.2 Automatically collected data
We collect basic usage data to improve performance:
Device type
App version
Interactions such as starting a measurement
Error logs and crash reports
We do not collect data that is not needed to run the app.
2. How we use your information
We use your data to:
Run core features (recording, AI analysis, sharing a result with your doctor)
Show you how your measurements change over time
Improve app performance and reliability
Provide customer support
Send important updates about the app
We never sell your data.
3. How your data Is stored
All data is stored securely on encrypted servers located in the EU.
Only essential team members may access anonymized analytics.
We follow industry-standard protection measures.
4. Sharing of information
We only share data in these limited cases:
With service providers
For cloud hosting, analytics, or crash reporting — all under strict privacy agreements.
For legal compliance
If required by law, we may share necessary information.
We do not share your personal or health data with advertisers.
5. Your rights
You can:
Access your data
Request deletion
Update or correct information
Opt out of analytics
Request a copy of your stored data
Email us at [email protected] for any of the above.
6. Data retention
We keep your information only as long as necessary to provide the app’s functionality.
If you delete your account or send a request, your data will be permanently removed.
7. Children's privacy
Theodor is not intended for children under 13.
We do not knowingly collect data from children.
8. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
9. Contact us
For questions about this Privacy Policy or your data, contact us